Friday, 14 July 2017

Some advice for young people from young people – #WYSD2017 #skillsforall

Did you know, according to recent statistics young people are almost three-times more likely to be unemployed than adults?

July 15th is World Youth Skills day, an initiative set up by WorldSkills and the United Nations to champion education and training for young people with the aim of improving their life prospects.

We thought we’d take this opportunity to speak to some of our younger employees to find out what skills they learnt before entering employment and those they have gained during employment to offer useful advice to other young people who might be considering a career in I.T.

Josh Scaife, Technical Trainee – 2.5yrs at Claritas Solutions

What do you see as the most valuable skills to gain if you are thinking about a career in I.T. and why?

I think one of the most important things you need to decide is if you would like to go down Software or the Hardware path before you begin your training.

Ultimately, I would say the best skill of all would be team work and also being able to think outside of the box to help you solve any problems that occur. If you can learn these skills it will stand you in good stead for a career in I.T.

Which skills that you have learnt, either before you started work or in your job, do you find the most useful and why?

I learnt how to build a PC and install operating systems when I was quite young, which is definitely a good place to start. Throughout my job so far I’ve learnt a lot about virtualization, networking and how applications are configured in a business environment. All of these skills are valuable for anyone thinking about a job in I.T.

Is there any other advice you would offer young people looking to gain I.T. skills?

I would probably start with building a PC and getting to know what everything does like a CPU, GPU, PSU, Motherboard etc.

I would also do your research about what career path you would like to take in I.T. as there are so many out there.

Matthew Pateman, 1st Line Technical Consultant – 3 months at Claritas Solutions

What do you see as the most valuable skills to gain if you are thinking about a career in I.T. and why?

I would say that the most valuable skills are being willing and eager to learn, not being afraid of making mistakes and being comfortable asking for help. I don’t have a particularly technical background so when I started I was learning almost everything on the job, which would have been a lot more difficult had I not asked for help or not done anything because I was scared of making mistakes.

Which skills that you have learnt, either before you started work or in your job, do you find the most useful and why?

Aside from all the technical knowledge, organisation and communication skills are the most useful. Having these skills allows me to talk with clients, vendors and my colleagues to get any issues our clients are having resolved as quickly as possible. That doesn’t just apply to my role, these skills are useful for any role.

Is there any other advice you would offer young people looking to gain I.T. skills?

Don’t be intimidated by tasks that may look complicated. If you try and push yourself out of your comfort zone you’ll soon realise that most of it isn’t unachievable and before you know it you’ll be able to do all of the things that seemed impossible just a short time ago. Finding a company that supports you and offers you the opportunity to learn and train also helps this process.

Joseph Shelswell, 2nd line technical consultant – 2 years at Claritas Solutions

What do you see as the most valuable skills to gain if you are thinking about a career in I.T. and why?

Communication is the most valuable skill to learn before starting a career in I.T. It makes every aspect of the role easier.

Which skills that you have learnt, either before you started work or in your job, do you find the most useful and why?

I’ve learnt to plan things before jumping straight in. Make sure you know exactly what the task in hand is and how you’re going to tackle it. I learnt this the hard way as in the past I’ve broken things before by not planning fully!

Is there any other advice you would offer young people looking to gain I.T. skills?

Never be shy to learn new things when you get the chance, this is an exciting industry which offers you the opportunity to expand your knowledge across a whole range of different skills.

Shaun Greatbatch, 1st Line Technical Consultant – 2.5 Years at Claritas Solutions

What do you see as the most valuable skills to gain if you are thinking about a career in I.T. and why?

Patience and communication skills as a lot of people you deal with in I.T. aren’t I.T. literate and you need to have the ability to speak to them in a way that they will understand.
Also, a logical mind-set is essential to be able to work backwards from the fault to work out what is causing the issue. Developing your problem-solving skills can be a fun way to learn this valuable skill.

Which skills that you have learnt, either before you started work or in your job, do you find the most useful and why?

Networking, hardware and Windows OS as these are things we commonly deal with on 1st line. I have also learnt a lot of more in-depth networking and Linux skills since working at Claritas.

Is there any other advice you would offer young people looking to gain IT skills?

Put the time and effort in… buy a book on the subject you want to learn and actually do it! The only thing stopping you is yourself!

We hope that this has given you an idea about which skills you may want to start developing as you start on your path to a career in I.T.

If you have any questions or you would like any further advice, please feel free to contact us here: http://bit.ly/2sV6u94

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